Return policy

Return policy of Cooled Solutions

In connection with food safety and our products are often used for food packaging, they cannot be returned. If products are specially tailored to customers' requirements, they can only be returned if the product is broken. Before returning, one of our employees should always be contacted first. We will assume the costs associated with the return. Look for our terms and conditions on the Terms and conditions.

International shipping

Cooled Solutions ships to almost all countries within Europe. Want to ship outside Europe? Then please take contact on for advice and information.

Problems with shipping?

In the unlikely event that something goes wrong with your delivery or damage has occurred in transit, please contact us within 24 hours of receipt via our contact page. We will solve the problem for you gladly and quickly!

Customer service & contact details

Do you have questions about your order or shipping? Our specialists will be happy to help you personally:

Contact information

Have any questions or need help with your return? Our customer service is always there for you:

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